Our Commitment
ShahSpin is an entertainment platform. We recognize that gaming can become harmful for some players and are committed to providing the tools and information needed to support responsible play.
Know the Warning Signs
You may be developing a gaming problem if:
- You regularly spend more than you planned
- You chase losses by placing larger bets
- Gaming is affecting your work, finances, or personal relationships
- You feel anxious or restless when unable to play
- You hide your gaming activity from people close to you
If any of these apply, use the tools below and consider reaching out for professional support.
Responsible Gaming Tools
The following controls are available to all ShahSpin users. Contact our support team through the 24/7 live chat to activate any of them.
Deposit Limits: Set a maximum deposit amount per day or week. No further deposits will be accepted until the period resets.
Session Reminders: Receive an alert after a set amount of time in any active game session.
Self-Exclusion: Request a temporary or permanent account suspension. During an active exclusion period you will be unable to log in, deposit, or receive promotional communications. Contact support directly to initiate this.
Underage Protection
ShahSpin is strictly an 18+ platform. OTP verification at registration confirms your phone number, and age verification may be requested at withdrawal. If you believe a minor is accessing the platform through your device, contact us immediately and enable screen lock on your device.
External Support
If gaming has become a problem, professional help is available in Pakistan:
- Umang Pakistan Helpline: 0317-4288665
- Rozan Counseling Center: rozan.org
ShahSpin support staff are not trained counselors. For serious concerns, dedicated professional services are the appropriate first step.
Contact
To activate any responsible gaming feature, contact us through the 24/7 live chat inside the ShahSpin app.