Introduction
ShahSpin (shah-spin.com.pk) is committed to protecting the personal information of its users. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
When you register and use the platform, we may collect:
- Mobile number (your primary account identifier)
- Login and transaction passwords (stored in encrypted form)
- OTP verification records
- Device type and operating system version
- IP address and approximate location
- Deposit and withdrawal transaction records
- Game session activity and login history
We do not collect your CNIC or full bank details unless specifically required for identity verification at withdrawal.
How We Use Your Data
- To create and maintain your ShahSpin account
- To process deposits and withdrawals correctly
- To send bonus alerts, update notifications, and support messages
- To detect and prevent fraud, account misuse, and unauthorized access
- To improve platform performance based on anonymized usage data
Payment Data
Transactions processed through EasyPaisa or JazzCash are handled by the respective payment provider under their own privacy terms. ShahSpin receives only a transaction confirmation and reference number. Your wallet MPIN is never shared with or stored by ShahSpin.
Data Sharing
ShahSpin does not sell your personal data. Information is shared only in these circumstances:
- With payment processors to complete transactions
- With fraud prevention services to protect users on the platform
- Where required by applicable Pakistani law or a valid legal order
Data Security
Account sessions run on encrypted connections. The transaction password system adds a separate layer of protection for your wallet. Idle sessions are automatically signed out. Use a unique password for your ShahSpin account and do not share it.
Your Rights
You may request access to your account data, ask us to correct inaccurate information, or request account deletion by contacting our support team. Some records may be retained for fraud prevention or legal compliance purposes after account closure.
Underage Users
ShahSpin is strictly for users aged 18 and above. We do not knowingly collect or retain personal data from minors. Any account identified as belonging to a person under 18 will be closed immediately.
Policy Updates
This Privacy Policy may be updated periodically. The revised version will be published on this page with an updated date.
Contact
For any privacy-related questions, reach us through the 24/7 live chat inside the ShahSpin app.